Voice over IP Services for UK Businesses and Businesses around the World

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International Call Charges & Diversion Charges

Costs of calls when calling or diverting to the destinations listed

 


This price list illustrates the costs
when you make a call using either our Single, Multi User VoIP Services or our Outbound SIP/IAX2 Trunks or when you divert a call to any of the destinations listed.

It also illustrates the costs of forwarding (diverting) calls for our Remote Call Forwarding Services.

Please note: These are Costs for Making calls, and Call Diversion Charges, there is no cost to receive calls if you use use a VoIP Phone or VoIP adapter.

Examples:

Remote Call Forwarding - Caller dials 0161 888 8888 and this forwards to your Landline in Germany. The cost of diverting to your German Landline is 1.5p per minute. (yes just 1 point 5 pence per minute)

Single User VoIP - Caller dials 0161 888 8888 and this calls your VoIP Phone, however you need to leave the office for a few days and divert calls to your Landline in Spain. The cost of diverting to your Spanish Landline is 1.5p per minute. (If you had a broadband connection in your property in Spain, you could simply plug your VoIP phone into it, and receive the calls for Free.)

VoIP Multi User - Caller dials 0161 888 8888 and this calls your VoIP Phone, you have the VoIP Service setup so that if you do not answer the call in 25 seconds it diverts to your UK mobile. The cost of diverting to your UK Mobile is 9p per minute at peak times.

SIP/IAX2 Outbound Trunk - Caller dials 0161 888 8888 via his VoIP Phone. The cost of calling a UK Landlines at peak times is 1.25 pence per minute.

There is no charge to receive calls via your VoIP Phone/Adapter

There are also no charges to receive FAXes via a Fax to Email Number


Call Diversion Costs:

UK Destinations: (pence per minute)

Please Note: Calls/Diversions to UK Landlines are FREE if you purchase our Multi User UK 4000 package or our Multi User International 4000 package. There is no charge to receive calls via your VoIP Phone/Adapter

  Peak Off Peak Weekends
UK Landline 1.25 ppm 1 ppm 1 ppm
UK Mobiles ** 9 ppm 8 ppm 6 ppm
0845 3.00 3.00 3.00
0870 1.25 ppm 1 ppm 1 ppm
0871 ** 10 ppm 10 ppm 10 ppm

 **Calls to numbers in this range start at the specified prices. Charges to some numbers will vary. Please call us to find the exact cost of the specific number.


International Landline Destinations: (pence per minute).

Please Note: These Destinations are FREE if you purchase our Multi User International 4000 package. There is no charge to receive calls via your VoIP Phone/Adapter

    Peak Off Peak Weekends
Australia 1.50 1.50 1.50
Austria 1.50 1.50 1.50
Belgium 1.50 1.50 1.50
Canada 1.50 1.50 1.50
Chile 1.50 1.50 1.50
China 1.50 1.50 1.50
Czech Republic 1.50 1.50 1.50
Denmark 1.50 1.50 1.50
Estonia 1.50 1.50 1.50
Finland 1.50 1.50 1.50
France 1.50 1.50 1.50
Germany 1.50 1.50 1.50
Greece 1.50 1.50 1.50
Hong Kong 1.50 1.50 1.50
Hungary 1.50 1.50 1.50
Ireland 1.50 1.50 1.50
Israel 1.50 1.50 1.50
Italy 1.50 1.50 1.50
Japan 1.50 1.50 1.50
Luxembourg 1.50 1.50 1.50
Malaysia 1.50 1.50 1.50
Netherlands 1.50 1.50 1.50
New Zealand 1.50 1.50 1.50
Norway 1.50 1.50 1.50
Poland 1.50 1.50 1.50
Portugal 1.50 1.50 1.50
Singapore 1.50 1.50 1.50
South Korea 1.50 1.50 1.50
Spain 1.50 1.50 1.50
Sweden 1.50 1.50 1.50
Switzerland 1.50 1.50 1.50
Taiwan 1.50 1.50 1.50
UK 1.25 1.00 1.00
USA 1.50 1.50 1.50

International Landline Destinations OTHER DESTINATIONS

Please call us on 01753 624121 or + 44 1753 624121 to find out pricing to other Landlines and Mobiles elsewhere in the world. It helps us enormously if you have the exact number that you want to call.

If you receive calls via one of our 0800 UK Freephone/Toll Free numbers there is a Surcharge of 3 pence per minute.

All prices exclude VAT @ 20%

Please note we bill by the second, and there is a minimum call charge of 1.5 pence on all calls except freephone calls.

Calls which are diverted to land lines are charged at standard rates.

*Peak time is 8am to 6pm.